Established in 1963, this independent chippy on the South Coast prides itself on quality – and this is reflected in their customer service, their 5 star hygiene rating – and of course their food! Staff training has changed significantly since those early days, but has always been a key factor in getting things right for their customers.
David, the shop owner told us, “When our local authority originally introduced food hygiene training, it was face to face – we rearranged rotas and spent afternoons in the classroom to get our certificates. Whilst it was great to know our staff were competent, it was always tricky arranging sessions around opening times.
Using Safer Food Group online training has be great for us – it’s much easier to fit in around shifts, and the video lessons feel similar to the classroom course we used to take. The SFG website gives us an up to date record of our staff training, which helps keep a track on our seasonal staff, and all the courses we need are available in one place, including the Level 3 Supervisor, Health & Safety and Allergy Awareness courses.”
Case and Brewer are justifiably proud of their team’s achievements; if you manage a trip to beautiful Dorset this summer, why not pop in and enjoy some freshly cooked fish and chips and some great customer service.
Now that many of you are finding ways of getting fresh cooked food to your customers and local community safely, it’s time to encourage them to your support you. Put up the poster below in your premises window and share it online as widely as you can to get the word out that our sector needs everyone to get behind it and support all food businesses to help them get through this very difficult time.
Share with other food business owners, friends and through any route you can think of to build the momentum needed for the general public to get all food business back on their feet.
We rely on you for our business so we will work as hard as we can to support your food business. If you need answers to anything or have an idea that could help your food business and others get in touch and we will do all we can to help.
Now that pubs, cafes and takeaways are finding ways of getting fresh cooked food to you safely, it’s time to show your support. Behind the scenes, a lot of these guys have been working hard to incorporate social distancing and safe payment methods, as well as perfecting their food hygiene practices. And now they need YOU – show some love to your local chippie, your independent Indian restaurant or your dedicated pizza delivery place and treat yourself to a takeaway tonight.
Don’t forget that your local pubs, restaurants and cafes are all now working toward or are now providing a takeaway service, they need your help now more than ever to keep them going.