Frequently asked questions
Individual learners have 30 days from registration to complete the course and final assessment. Business buyers have 12 months to allocate course codes, with each learner receiving 30 days of access from activation. Extensions can usually be arranged on request.
Most learners complete the course in two to four hours, depending on experience. A minimum study period applies before the exam unlocks to support understanding.
You’ll receive unlimited free exam retakes. The exam has 20 multiple-choice questions and the pass mark is 16 out of 20. If you don’t pass on the first attempt, you’ll receive guidance on which topics to review.
Yes. This course meets UK legal requirements for allergen training and aligns with EYFS safeguarding and welfare responsibilities. It has been developed with industry experts to ensure compliance with food allergy law.
Young children are particularly vulnerable to allergic reactions. This training helps staff prevent cross-contact, communicate dietary requirements accurately and respond quickly in emergencies.
Most food safety certificates are valid for three years, although some employers or local authorities may request training more frequently.
Food hygiene focuses on general food safety practices. Allergy awareness provides detailed training on managing allergenic ingredients, preventing cross-contact and communicating allergen information safely.
Our awarding bodies
Quality assurance is an important part of Safer Food Group training. We use external experts to review and accredit our courses for academic rigour, fit for purpose, accuracy and currency. This means that you can trust The Safer Food Group to deliver high quality, effective training.
SFG courses are endorsed by Qualifi, an Ofqual registered academic awarding body. Qualifi's focus is qualifications that meet the demands of employers and learners both vocationally and academically.
All SFG courses carry CPD credits. This means that CPD UK has verified SFG training is of suitable quality and content to count towards Continued Professional Development.