Frequently asked questions
You have 90 days from registration to complete your level 3 allergen training. Business customers purchasing multiple licences have 12 months to assign them, and each learner then has a 90-day window to complete the course.
The level 3 food allergy training takes around two to four hours to complete. Some learners may progress more quickly depending on their existing knowledge of allergen control.
You’ll have unlimited free retakes. The test includes multiple-choice questions to check your understanding of allergen management. If you don’t pass, you’ll receive guidance on which topics to review before resitting the exam.
Yes. The level 3 allergen training course meets UK legal requirements and is written in consultation with Environmental Health Officers to ensure compliance with current allergen regulations and best practice.
It’s not essential, but recommended. Level 3 allergen training assumes learners understand basic allergen awareness, including how to prevent cross-contamination and identify allergenic ingredients. Key Level 2 topics are included as a refresher.
We recommend renewing your training every three years to stay up to date with changing food safety laws, allergen labelling requirements and best practice.
Yes. You’ll be able to download your digital certificate instantly once you’ve passed the final assessment.
Yes. The course is fully compatible with mobile, tablet and desktop devices, allowing you to study wherever suits you best.
Yes. You can purchase multiple course codes for your team, valid for one year from the date of purchase. Bulk discounts are available for group orders, with pricing based on the number of learners registered.
Our awarding bodies
Quality assurance is an important part of Safer Food Group training. We use external experts to review and accredit our courses for academic rigour, fit for purpose, accuracy and currency. This means that you can trust The Safer Food Group to deliver high quality, effective training.
SFG courses are endorsed by Qualifi, an Ofqual registered academic awarding body. Qualifi's focus is qualifications that meet the demands of employers and learners both vocationally and academically.
All SFG courses carry CPD credits. This means that CPD UK has verified SFG training is of suitable quality and content to count towards Continued Professional Development.