Frequently asked questions
Individual learners have 30 days from registration to complete their food hygiene course level 1 and assessment. After passing or reaching the 30-day limit, your course access closes but your learner account remains active so you can log in and download your certificate whenever needed. Business buyers have 12 months to distribute course codes, with 30 days of access starting from the date each learner registers. Extensions are available if needed.
The online food hygiene course level 1 usually takes between two and four hours. The exact time varies depending on your experience, learning style and pace. Each chapter includes a minimum study time before the exam unlocks, helping ensure learners fully absorb the material before testing.
Don’t worry, you get unlimited free exam retakes. The assessment includes 20 multiple-choice questions, and you’ll need 16 correct to pass. If you don’t succeed the first time, you’ll receive feedback showing which topics to review before resitting within your course window.
Yes. The level 1 food hygiene certificate meets the requirement for all staff to be ‘supervised, instructed and trained in food hygiene matters appropriate to their job’. The course is designed in collaboration with Environmental Health Officers to ensure the content covers everything required for safe food handling and compliance.
This food hygiene certificate level 1 provides flexible, accessible learning through a combination of written materials, tutor-led videos and interactive graphics. Learners can study in their own time and environment, making it easier to retain and apply the information in real-life food service settings.
Yes, if your work involves contact with food, even when not preparing it directly. The level 1 food hygiene course is suitable for delivery staff, retail assistants, front-of-house teams and volunteers. It ensures you meet your legal responsibility to maintain basic hygiene and food safety awareness.
No. The food hygiene course level 1 is for people working around food in low-risk roles. Those directly handling or preparing open food should complete a Level 2 Food Safety course, which covers similar topics in greater depth.
No. The previous ‘Basic Food Hygiene’ qualification was replaced by the Level 2 Food Safety Certificate following updates to UK food regulations. This level 1 food hygiene certificate provides an introduction suitable for entry-level staff or anyone supporting food operations.
Our awarding bodies
Quality assurance is an important part of Safer Food Group training. We use external experts to review and accredit our courses for academic rigour, fit for purpose, accuracy and currency. This means that you can trust The Safer Food Group to deliver high quality, effective training.
SFG courses are endorsed by Qualifi, an Ofqual registered academic awarding body. Qualifi's focus is qualifications that meet the demands of employers and learners both vocationally and academically.
All SFG courses carry CPD credits. This means that CPD UK has verified SFG training is of suitable quality and content to count towards Continued Professional Development.