Frequently asked questions
Individual learners:
From purchase of a single course or registration of a course code you have 30 days in which to complete the course and take the test. After days, or after you pass your exam (whichever is sooner) your course access will end, but you will still have access to your learner account to download or print your course certificate at any time.
Business buyers:
If you purchase a number of course codes to distribute to your staff, those course codes are valid for one year from the date of purchase. As above, the 30 day course window for each individual only begins when the learner registers their individual course code to access the course material. In most cases we are happy to extend learner course access at no extra charge to allow them to complete.
The time taken to complete the course is very dependant on the skills, experience and learning style of each learner. On average, a Level 1 course will require 1-2 hours of study, a Level 2 course will require 2-4 hours of study, and a Level 3 course will require 18-24 hours of study. There is a minimum time you must spend on study within each chapter to unlock the final exam - this time is stated on the course home page.
FastTrack
If you already have the skills and knowledge required to pass the course, you may be able to take the FastTrack option. If you successfully pass a pre-exam assessment, you will be able to take the exam without spending the specified time studying each chapter. This is a great option for those who are renewing their Rospacation as they are able to test out their understanding; if the pre-exam assessment is not successfully passed, areas of concern are flagged up and the learner can access study material in the usual way, spending more time ensuring that the areas of concern are fully understood before the final test.
Don’t worry! You get unlimited free exam retakes. You need a ??? % pass rate to pass your exam - but if you don’t manage to achieve this, you will be given a list of topics that we advise you to look at again to check your understanding. Go back and revise these topics, then resit the exam within your day course window.
Learners differ in the type of study that suits them best - this is known as their ‘learning style’. The Safer Food Group offers clear and accessible written content, comprehensively supported by video for every chapter, and enhanced with appropriate graphics and visuals to give the best possible chance of success, whatever the learning style. Our online courses give learners the flexibility to study at their own pace, in an environment and at a time which suits them best, increasing the likelihood that they will enjoy and understand the course and bring their learning back into the workplace as safer practitioners.
Our awarding bodies
Quality assurance is an important part of Safer Food Group training. We use external experts to review and accredit our courses for academic rigour, fit for purpose, accuracy and currency. This means that you can trust The Safer Food Group to deliver high quality, effective training.

SFG courses are endorsed by Qualifi, an Ofqual registered academic awarding body. Qualifi's focus is qualifications that meet the demands of employers and learners both vocationally and academically.

All SFG courses carry CPD credits. This means that CPD UK has verified SFG training is of suitable quality and content to count towards Continued Professional Development.